Volunteer Recruitment Privacy Statement

Please read this Privacy Statement carefully. By completing an application and/or submitting personal information through this website or by telephone or in another manner to Covance in connection with your interest in volunteer opportunities, you (“You”) consent to Covance’s collection, processing and use of Your personal information in accordance with Covance’s general privacy statement and this Volunteer Recruitment Privacy Statement. 

Covance Research Unit Inc. and Covance Research Unit Limited ("We" or “Us” or “Our”) are drug development companies that conduct clinical research studies for and on behalf of clients.  We are also part of the Covance Inc. group of companies which are subsidiaries of Laboratory Corporation of America Holdings (LabCorp).

This part of the Covance website (www.covanceclinicaltrials.com) (the “Website”) is dedicated to the recruitment of volunteers for Phase 1 clinical research studies being run in the UK and US by Us for various clinical research study sponsors.  We are committed to maintaining Your confidence and trust with respect to the privacy of the personal information We collect from You.  This Volunteer Recruitment Privacy Statement describes how We handle and protect Your personal information in connection with the recruitment process.

Other Applicable Terms

This Volunteer Recruitment Privacy Statement is supplemental to the general privacy statement on Covance’s main website (www.covance.com), which can be found at http://www.covance.com/privacy-statement.html.  In addition, this Volunteer Recruitment Privacy Statement is incorporated into and forms part of the Terms of Use of www.covance.com, which can be found at http://www.covance.com/terms-of-use.htmlthat governs Your access to and use of the Website. 

The Website also uses cookies.  To obtain further information relating to the cookies operating on this Website, please view Our Cookies Policy.

We may change this Volunteer Recruitment Privacy Statement from time to time. Any changes will be posted on this page with an updated revision date. We advise You to periodically revisit this page for updates. This Volunteer Recruitment Privacy Statement is dated August 2015.

What information do We collect about You?

The submission of Your application and related personal information is entirely voluntary. When You contact Us through the Website or through other means in relation to volunteer opportunities with Us, You will need to provide Us with certain personal information which We will collect as part of the recruitment process. This will include Your name, postal address, email address, telephone number, date of birth and gender.  Your personal information will be contained in Our volunteer database.

If Your application is suitable and in connection with the screening process or subsequent communications, including for verification of identity, then We will ask You for additional personal    information,  In addition, We will ask You to provide a separate medical report from either You or Your doctor that will contain sensitive personal information related to Your health and medical conditions so that We can determine Your suitability to participate in a clinical research study.  

Where We collect such sensitive personal information (such as height, weight, BMI, family medical history, smoking alcohol and recreational drug habits, allergies, reproductive status, contraceptive use, blood donation, clinical research study participation and national insurance number) You will be given notice and the opportunity to consent to Our use of such information. To the extent You make sensitive personal information available to Us, You consent to Us processing such information in accordance with this Volunteer Recruitment Privacy Statement.

How do We use Your Personal Information?

We may keep the personal information about You on paper and in a computer database. We will use and hold Your personal information that You submit to Us for the purposes of:

  • communicating with You (in writing, by telephone or online) to evaluate Your application and for screening for a clinical study;
  • to manage the recruitment process for registering Your interest in becoming a clinical research study volunteer;
  • to send You information about clinical research studies or information that would allow you to participate in a clinical research study;
  • to periodically send you health-related information;
  • to respond to Your queries or requests;
  • to aggregate and anonymise Your data so that We can conduct research and analysis to better understand the types of individuals that may be interested in participating in clinical research studies and to be able to better reach out to potential clinical research study volunteers;
  • to produce aggregated data analytics, statistical research and reports, which may be used to review and change Our services; and
  • in other ways as required or permitted by law or with Your consent.

How is Your Personal Information Protected?

We take protection of Your personal information seriously and have implemented organisational and technical security measures to safeguard and to protect against unauthorised access to Your personal information.

We will take all steps reasonably necessary to protect Your personal information in accordance with applicable law.  We also restrict access to Your personal information to only those individuals who need to access to it for legitimate business purposes.

Storage and Transfer of Your Personal Information

All the application information You submit to Us is processed in and stored on a local server on Our private servers in the US. 

Your personal information may be processed by Our staff that work overseas or by one of Our suppliers.  For individuals located in the European Economic Area (EEA), by submitting Your personal information to Us, You agree that Your personal information, in electronic and/or physical form, may be stored, transferred or accessed across national borders and entities as needed. However, We will take all steps reasonably necessary to ensure that Your personal information is treated securely and in accordance with this Volunteer Recruitment Privacy Statement.

As described above, We have certain security measures in place to protect the confidentiality of Your personal information (such as firewalls to protect servers).  However, We cannot control the protection and privacy of Your personal information whilst it being transferred to Us from Your computer.  Therefore, We expressly disclaim any liability and are not responsible for the transfer process.

We may store Your personal information as long as it is needed for the purposes indicated in this Volunteer Recruitment Privacy Statement, but no longer than as permitted by local law from the date of collection.  However, if You are recruited into a clinical research study a different retention period may apply.

Disclosing Your Personal Information

We will not use Your personal information for direct marketing purposes or provide Your personal information to third parties for their direct marketing. However, We may disclose Your personal information to the following:

  • as required by law and to protect Our legal rights to the extent authorised or permitted by law;
  • to Our staff who may located in different countries, including outside the EEA;
  • to Our professional advisors and to parties providing products or services to Us (such as IT systems suppliers); and
  • to other companies and staff in the Covance Inc. group of companies and affiliated LabCorp companies.

If You do participate in a clinical research study, some of Your personal information may be seen by the organisers of the clinical research study and by regulatory authorities that oversee clinical research studies in the UK and around the World.  However, Your name will not appear in any of the clinical research study documents, where We will only use Your gender, age and unique research study number.

Children Policy

The Website is not intended for nor designed to attract individuals under the age of 18.  We do not collect personal information from any person We know or suspect is an individual under the age of 18.

Your rights

You may request details of Your personal information that We may hold.  You may also request that it is corrected or updated or request details of the parties to whom it has been made available.  If You would like a copy of Your personal information, please contact Us at the address below.  We may ask You to review and update Your personal information.  

If You make a request to delete Your personal information or contact Us at any time to inform Us that You no longer wish to be contacted, We will endeavour to fulfil Your request, but some personal information may be retained as necessary for legitimate business purposes or to comply with Our legal obligations.

Contacting Us

To ask specific questions or comment about this Volunteer Recruitment Privacy Statement and any of Our privacy practices, please contact our Privacy Officer at privacy.leeds@covance.com.  For more general enquiries or if you require access to your personal information, please call us on 0113 3945200.